Product Personalizer uses Shopify’s CDN to save personalized images and Uploaded images by Customer.
Shopify recently introduced .webp format (see the newsletter here )
Shopify automatically changes the filetypes to .webp
To save the images as the original file type do the following
1. Method one :
- Go to the Orders in the Shopify Dashboard
- Click on an Order
- Over the image right click > save link as…
This will save the image as the original file type and not .webp
2. Method two :
After copying the link location add the following query param at the end of the link and download with browser
?format=png
Example :
Previous link : https://cdn.shopify.com/s/files/1/0118/0660/5378/uploads/5f16928de90b59b8840d40de369d3cf4.png
New Link : https://cdn.shopify.com/s/files/1/0118/0660/5378/uploads/5f16928de90b59b8840d40de369d3cf4.png?format=png