How to use Product Personalizer custom event hooks

Sometimes you may need to perform certain actions based on our Product Personalizer app. For that, we have custom events that listen for and perform your action based on those events. In this article, we are going to talk about these custom events. There are two types of custom event hooks Product Personalizer currently provides. […]

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Express checkout buttons are not showing in checkout page

Shopify has express checkout buttons to help you increase sales as it provides the customer an easier way to pay. But while using Product Personalizer you face may an issue where the express checkout buttons are not showing on the checkout page. The reason behind the problem: Shopify tracks the user’s activity using cookies. So […]

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Order Fulfillment Provider

We are not associated with particular order fulfillment service. You can either fulfill yourself or send off to your favorite order fulfillment provider! Here is how you will get the files : https://productpersonalizer.com/common-configuration-settings#save

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Slow Add To Cart

Possible reason High Background Image Resolution High Image Resolution in image group for image swatch Activating pdf / svg output include High Resolution / volume image uploaded by customer (Activating Original image upload + Cropped image in setting will double the volume) Customer’s internet connection speed Solution Use less resolution background image and image swatch […]

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App loading very slow

1. Slow loading of Customize It / Personalize It button / Direct field Optimize your site: This is likely to happen when your site is not well optimized with resources like images, js, or any script from other apps. Our app is heavily optimized for fast loading. However, if the app seems to load slowly […]

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